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Quo (fka OpenPhone) / policy

Quo no longer supports messaging to Ethiopia.

First seen 2026-10-13T18:01 UTC · Confirmed 2026-10-14T18:08 UTC

WHY IT MATTERS

Customers can still call and text US and Canadian numbers, but messaging to Ethiopian numbers is no longer supported. The diff does not establish any change to existing contracts.

WHAT TO DO

If your team messages contacts in Ethiopia, review your communication plans and consider another messaging channel.

Original source page ↗

Before and after

The lines below come from saved normalized captures. Minus means removed; plus means added.

--- before+++ after@@ -337,6 +337,10 @@ Bring your Quo calls into Gong to analyze call performance and surface conversation insights. HighLevel Connect Quo and HighLevel to log every HighLevel call, text, voicemail, and recording, plus AI summaries while keeping contacts synced in real time.+HousecallPro+Connect to log matched calls, texts, recordings, and AI summaries back Housecall Pro.+JobTread+Connect to log texts and call activity to customer’s activity timeline in JobTread. Admin & security User roles and management Full, granular control over all users, phone numbers, and billing in your workspace.@@ -398,7 +402,7 @@ How good is the call quality? On a strong Internet connection you’ll have great call quality, even better than your carrier. We offer a free trial so you can try it and see for yourself. What countries can I call and text?-Virtually any country in the world. Calling and texting US & Canadian numbers is included. For other countries, there is a per minute or per message rate based on the destination. Messaging to Austria is no longer supported.+Virtually any country in the world. Calling and texting US & Canadian numbers is included. For other countries, there is a per minute or per message rate based on the destination. Messaging to Austria and Ethiopia is no longer supported. Can I use Quo with my team? Yes. See pricing section above for details around features available to companies and teams. Can I distinguish between business and personal calls?
BEFORE CAPTURE59e35882e05a2026-10-08T00:04:42+00:00
AFTER CAPTURE5b4c74a828392026-10-13T18:01:43+00:00