Dialpad / feature
Dialpad Resolve now describes configurable AI agents with bounded actions and supervised, coordinated workflows.
The page explicitly adds custom voice and digital experiences, approved-tool actions, human handoffs, testing and measurement, and multi-agent teams; the diff does not establish a change in price or customer entitlements.
If evaluating the offering, ask Dialpad which capabilities are included in the plan and how they are governed.
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--- before+++ after@@ -2,16 +2,17 @@ Pick the perfect plan One AI platform for every conversation, workflow, and channel. Pricing-AI Agent+Resolve SupportSellConnect-AI AgentSupportSellConnect-Autonomous AI agents that understand customer goals, make decisions, and take action for you – across voice and digital channels-Dialpad AI Agent-Scale coverage one conversation at a time with AI that flexes alongside your team.-Autonomous voice and chat agents-Seamless handoffs between AI and humans-Ecosystem of connectors so data flows across your stack-Conversational AI analytics for real-time insights+ResolveSupportSellConnect+Agentic AI for voice & digital interactions+Voice & digital AI agents that automate workflows and scale your support.+Build AI agents that work the way your business does.+Design custom voice and digital experiences for any use case+Set bounded actions across your approved tools and workflows+Coordinate human and AI agents across every handoff and escalation+Test, supervise, and measure outcomes as you scale+Expand into new workflows with coordinated multi-agent teams Talk to sales Conversation-based pricing Estimate your ROI
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